:root{--navy:#061936;--navy2:#0b2b5d;--blue:#0b63f6;--blue2:#2f80ff;--gold:#f4bd2a;--bg:#eef3f9;--card:#fff;--line:#dbe4ee;--text:#132238;--muted:#6f7f93;--green:#0b8f55;--red:#b42318;--shadow:0 12px 32px rgba(18,43,75,.09);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--text);background:var(--bg);font-synthesis:none}*{box-sizing:border-box}html,body{margin:0;min-height:100%;background:var(--bg)}body{min-height:100vh}button,input,textarea{font:inherit}.hidden{display:none!important}.muted{color:var(--muted)}.small{font-size:12px}.center{text-align:center}.stack{display:grid;gap:14px}.app-shell{min-height:100vh}.auth-view{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(circle at 20% 10%,#e9f2ff 0,transparent 35%),linear-gradient(145deg,#f7f9fc,#edf3fa)}.auth-card{width:min(440px,100%);background:#fff;border:1px solid #dfe8f2;border-radius:24px;padding:30px;box-shadow:var(--shadow)}.brand-lockup{display:flex;flex-direction:column;align-items:flex-start;gap:6px;margin-bottom:24px}.brand-logo{width:210px;max-width:76%;height:auto}.brand-subtitle{font-size:12px;font-weight:800;letter-spacing:.14em;text-transform:uppercase;color:#34516f}.auth-card h1{margin:0 0 8px}.auth-foot{font-size:12px;color:var(--muted);margin:18px 0 0}.field{display:grid;gap:7px;font-weight:700;font-size:13px}.field input,.search-wrap input{width:100%;border:1px solid #cad6e3;border-radius:12px;padding:12px 13px;background:#fff;color:var(--text);outline:none;transition:.15s}.field input:focus,.search-wrap input:focus,.composer textarea:focus{border-color:#5a9bff;box-shadow:0 0 0 3px rgba(11,99,246,.12)}.btn{border:0;border-radius:11px;padding:10px 14px;font-weight:800;cursor:pointer;transition:.16s;white-space:nowrap}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--navy);color:white}.btn-primary:hover:not(:disabled){background:#0b2b5d}.btn-secondary{background:#e8eef6;color:#18304d}.btn-wide{width:100%;padding:13px}.notice{margin-top:14px;border-radius:12px;padding:11px 12px;background:#fff4f2;color:#9b291c;border:1px solid #ffd6d0;font-size:13px}.status-icon{font-size:36px;margin-bottom:10px}.crm-view{min-height:100vh;display:grid;grid-template-columns:82px 360px minmax(420px,1fr) 280px;background:#f3f6fa}.rail{background:var(--navy);color:#fff;display:flex;flex-direction:column;align-items:center;padding:14px 8px;gap:16px;position:sticky;top:0;height:100vh}.rail-brand img{width:50px;height:50px;object-fit:contain}.rail-nav,.rail-bottom{display:grid;gap:8px;width:100%}.rail-bottom{margin-top:auto}.rail-btn{border:0;background:transparent;color:#b9cae0;border-radius:12px;min-height:54px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;font-size:19px;cursor:pointer}.rail-btn span{font-size:10px;font-weight:800}.rail-btn:hover,.rail-btn.active{background:#123566;color:#fff}.inbox-panel,.detail-panel{background:#fff;border-right:1px solid var(--line);min-width:0}.inbox-panel{height:100vh;display:flex;flex-direction:column}.inbox-header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:22px 20px 14px}.inbox-header h2{font-size:20px;margin:3px 0}.eyebrow{font-size:10px;font-weight:900;letter-spacing:.14em;text-transform:uppercase;color:#6a819d}.badge{display:inline-flex;align-items:center;gap:5px;border-radius:999px;padding:5px 8px;font-size:10px;font-weight:900;background:#e9eef5;color:#3a4c62}.badge-ok{background:#e9f8f1;color:#087548}.badge-vip{background:#fff4cf;color:#8a5f00}.badge-human{background:#e9f1ff;color:#1756a9}.badge-jarvis{background:#edf0f5;color:#4e5e72}.metrics{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;padding:0 18px 14px}.metric{background:#f5f8fc;border:1px solid #e5ebf3;border-radius:12px;padding:10px;display:grid;gap:2px}.metric strong{font-size:19px}.metric span{font-size:10px;color:var(--muted);font-weight:700}.search-wrap{padding:0 18px 12px}.filter-title-row{display:flex;justify-content:space-between;align-items:center;padding:8px 18px;border-top:1px solid #edf1f6;border-bottom:1px solid #edf1f6}.icon-btn{border:0;background:#edf2f8;color:#2a4564;border-radius:9px;width:34px;height:34px;cursor:pointer;font-weight:900}.conversation-list{overflow:auto;flex:1}.conversation-item{width:100%;border:0;border-bottom:1px solid #edf1f6;background:#fff;text-align:left;padding:13px 16px;cursor:pointer;display:grid;grid-template-columns:44px 1fr;gap:10px}.conversation-item:hover,.conversation-item.active{background:#f3f7fc}.conv-avatar,.avatar{display:grid;place-items:center;border-radius:50%;background:#dbe9ff;color:#123f7e;font-weight:900}.conv-avatar{width:42px;height:42px}.avatar{width:42px;height:42px}.conv-main{min-width:0}.conv-top,.conv-bottom{display:flex;align-items:center;justify-content:space-between;gap:8px}.conv-name{font-weight:850;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conv-time{font-size:10px;color:var(--muted);white-space:nowrap}.conv-preview{font-size:12px;color:#68798e;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:230px}.unread-pill{min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:var(--blue);color:#fff;display:grid;place-items:center;font-size:10px;font-weight:900}.chat-panel{min-width:0;height:100vh;background:#edf2f7;position:relative}.chat-empty{height:100%;display:grid;place-content:center;text-align:center;padding:30px;color:#66778c}.empty-mark{margin:auto;width:70px;height:70px;border-radius:20px;display:grid;place-items:center;background:linear-gradient(145deg,var(--navy2),var(--blue));color:white;font-size:34px;font-weight:900;box-shadow:var(--shadow)}.chat-content{height:100%;display:grid;grid-template-rows:auto 1fr auto auto;min-height:0}.chat-header{background:#fff;border-bottom:1px solid var(--line);padding:13px 16px;display:flex;justify-content:space-between;align-items:center;gap:12px}.chat-person{display:flex;align-items:center;gap:10px;min-width:0}.name-line{display:flex;align-items:center;gap:7px;min-width:0}.name-line h2{margin:0;font-size:16px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-actions{display:flex;align-items:center;gap:7px;flex-wrap:wrap;justify-content:flex-end}.message-list{overflow:auto;padding:24px clamp(12px,4vw,54px);background-color:#eef3f7;background-image:radial-gradient(#d9e1e9 0.7px,transparent .7px);background-size:18px 18px}.message-row{display:flex;margin:6px 0}.message-row.out{justify-content:flex-end}.message-bubble{max-width:min(74%,680px);border-radius:14px;padding:9px 11px;box-shadow:0 1px 1px rgba(20,40,70,.08);white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.4}.message-row.in .message-bubble{background:#fff;border:1px solid #e0e7ef;border-bottom-left-radius:5px}.message-row.out .message-bubble{background:#d9fdd3;border-bottom-right-radius:5px}.message-meta{margin-top:4px;font-size:9px;color:#718096;text-align:right}.composer{display:grid;grid-template-columns:1fr auto;gap:10px;padding:12px 15px;background:#fff;border-top:1px solid var(--line)}.composer textarea{border:1px solid #cbd7e3;border-radius:16px;padding:12px 14px;resize:none;outline:none;min-height:50px;max-height:130px}.send-btn{width:50px;height:50px;border-radius:50%;border:0;background:var(--navy);color:#fff;font-size:18px;font-weight:900;cursor:pointer}.send-btn:disabled{opacity:.4}.composer-help{padding:0 17px 9px;background:#fff;font-size:10px;color:#7b8898}.detail-panel{border-right:0;border-left:1px solid var(--line);padding:20px 18px;overflow:auto;height:100vh}.detail-block{padding:0 0 18px;border-bottom:1px solid #e7edf4;margin-bottom:18px}.detail-block h3{margin:5px 0}.detail-grid{display:grid;gap:12px;margin-bottom:18px}.detail-grid>div{display:flex;justify-content:space-between;gap:12px;border-bottom:1px dashed #e4e9ef;padding-bottom:8px}.detail-grid span{font-size:11px;color:var(--muted)}.detail-grid strong{font-size:12px;text-align:right}.info-box{background:#f2f6fb;border:1px solid #dfe7f0;border-radius:14px;padding:13px}.info-box p{font-size:12px;color:#62748a;line-height:1.45;margin-bottom:0}.version-line{margin-top:4px}.toast{position:fixed;right:18px;bottom:18px;background:#10233c;color:#fff;border-radius:12px;padding:11px 14px;box-shadow:var(--shadow);font-size:13px;z-index:50;max-width:min(380px,calc(100% - 36px))}.toast.error{background:#8d251d}.empty-list{padding:34px 18px;text-align:center;color:var(--muted);font-size:13px}.minw0{min-width:0}.mobile-only{display:none}@media(max-width:1180px){.crm-view{grid-template-columns:72px 330px minmax(420px,1fr)}.detail-panel{display:none}}@media(max-width:850px){.crm-view{grid-template-columns:64px minmax(0,1fr)}.inbox-panel{grid-column:2}.chat-panel{display:none;position:fixed;inset:0 0 0 64px;z-index:20}.crm-view.chat-open .chat-panel{display:block}.crm-view.chat-open .inbox-panel{visibility:hidden}.mobile-only{display:inline-grid}.chat-header{padding:10px}.message-bubble{max-width:86%}.rail{z-index:30}.rail-btn span{display:none}.rail-btn{min-height:48px}.metrics{grid-template-columns:repeat(3,1fr)}}@media(max-width:520px){.crm-view{grid-template-columns:54px minmax(0,1fr)}.rail{padding:10px 5px}.rail-brand img{width:42px;height:42px}.chat-panel{left:54px}.inbox-header{padding:18px 14px 12px}.metrics,.search-wrap{padding-left:12px;padding-right:12px}.conversation-item{padding:12px}.chat-actions .badge{display:none}.chat-actions .btn{padding:8px 10px;font-size:12px}.brand-logo{width:190px}}/* V1.1 */
.admin-nav{display:grid;gap:8px}.presence-stack{display:flex;flex-direction:column;align-items:flex-end;gap:5px}.presence-btn{border:0;cursor:pointer}.badge-away{background:#fff5dd;color:#8c5b00}.tiny-status{font-size:9px;color:#72839a}.tiny-status.offline{color:#b42318}.row-gap{display:flex;gap:6px;align-items:center}.mini-btn{border:1px solid #d9e3ee;background:#f5f8fc;color:#24405f;border-radius:8px;padding:6px 9px;font-size:10px;font-weight:800;cursor:pointer}.mini-btn:hover{background:#eaf1f8}.danger-lite{color:#9d241a;background:#fff6f5;border-color:#f1d5d2}.main-view,.admin-main{height:100%;min-height:0}.admin-main{overflow:auto;padding:28px clamp(18px,3vw,38px);background:#f4f7fb}.admin-header{display:flex;justify-content:space-between;align-items:flex-start;gap:18px;margin-bottom:20px}.admin-header h1{margin:4px 0 5px;font-size:26px}.admin-header p{margin:0;color:#66778c;max-width:760px;line-height:1.5}.admin-callout,.admin-form-card{background:#fff;border:1px solid #dce5ef;border-radius:16px;padding:16px;box-shadow:0 6px 20px rgba(18,43,75,.05);margin-bottom:18px}.copy-row{display:grid;grid-template-columns:1fr auto;gap:8px;margin:9px 0}.copy-row input,.admin-list-head input,.field select{width:100%;border:1px solid #cad6e3;border-radius:10px;padding:11px 12px;background:#fff;color:var(--text);outline:none}.admin-card-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(270px,1fr));gap:14px}.advisor-card{background:#fff;border:1px solid #dce5ef;border-radius:16px;padding:15px;box-shadow:0 5px 16px rgba(18,43,75,.04)}.advisor-card-top{display:flex;align-items:center;gap:10px}.advisor-card-top .avatar{flex:0 0 42px}.presence-dot{margin-left:auto;width:10px;height:10px;border-radius:50%;background:#aeb8c5;box-shadow:0 0 0 4px #eef2f6}.presence-dot.on{background:#10a667;box-shadow:0 0 0 4px #e2f7ed}.advisor-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:6px;margin:14px 0}.advisor-stats span{background:#f6f8fb;border-radius:8px;padding:7px;text-align:center;font-size:10px;color:#64748b;font-weight:750}.card-actions{display:flex;gap:7px;flex-wrap:wrap}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.check-line{display:flex;align-items:center;gap:8px;margin:12px 0;font-size:13px;font-weight:750}.admin-list-head{margin:18px 0 10px}.assignment-list{display:grid;gap:8px}.assignment-row,.pending-row{display:flex;justify-content:space-between;align-items:center;gap:12px;background:#fff;border:1px solid #dfe7f0;border-radius:12px;padding:12px 14px}.assignment-main{min-width:0}.assignment-actions{display:flex;gap:7px;flex-wrap:wrap;justify-content:flex-end}.subsection-title{margin:14px 2px 7px;font-size:11px;text-transform:uppercase;letter-spacing:.12em;color:#75869a;font-weight:900}.field select{font:inherit}.detail-panel .field{margin-top:10px}.detail-panel .field select{font-size:12px;padding:9px}.rail-nav{overflow:auto}.rail-nav::-webkit-scrollbar{width:0}@media(max-width:850px){.admin-main{padding:18px 14px}.admin-header{flex-direction:column}.form-grid{grid-template-columns:1fr}.assignment-row,.pending-row{align-items:flex-start;flex-direction:column}.assignment-actions{width:100%;justify-content:flex-start}.admin-nav .rail-btn span{display:none}}@media(max-width:520px){.admin-card-grid{grid-template-columns:1fr}.metrics .metric{padding:8px}.mini-btn{padding:5px 7px}.mark-all-label{display:none}}

/* V1.1.3 */
.btn-link{display:block;text-align:center;text-decoration:none;margin-top:8px}.auth-back{display:block;margin-top:16px;text-align:center;color:#34516f;text-decoration:none;font-weight:700;font-size:13px}.auth-back:hover{text-decoration:underline}